Pay per visit fits
- 2 visits on insurance
- $300
- 2 visits at $85
- $170
About $130 less for the year
No monthly fee and nothing to cancel. Some visit types cost more.
Keep your insurance
Happy with your insurance, but not with long waits, rushed visits, surprise bills and no way to reach your provider? Here is what everyday care can cost on insurance, what a WheelHouse membership costs, and how the two work together.
The short answer
How does a membership compare with insurance out-of-pocket costs?
Keep your insurance for the big things. For everyday care, insurance often leaves you with a deductible, copays and bills you cannot see coming, plus a long wait to be seen. A WheelHouse membership is a flat monthly price from $85, with messaging and longer visits with the same clinician. If you only need care now and then, pay per visit starts at $85 with no monthly fee.
Side by side
The same year of everyday care, with your insurance kept in place either way.
| On insurance, out of pocket | With a WheelHouse membership | |
|---|---|---|
| What you pay | A copay, averaging $27 for primary care and $45 for a specialist, or the full negotiated price until your deductible is met. The average single deductible is $1,886 | A flat monthly price: Basic Tele-Health $85, Standard Hybrid $130, Family / Group $360 for up to 4, Premium Concierge $500 |
| Knowing the cost | Often not until the bill or explanation of benefits arrives | The same price every month. Anything extra is confirmed before you book |
| Sudden bills | In a 2020 poll, one in three insured adults under 65 said their family got an unexpected medical bill within two years | No insurance claim and no bill weeks later for your visit. Medicines and labs are separate |
| Getting seen | An average 23.5-day wait for a family medicine appointment in 15 large metro areas | See open times and book online, by video, in the clinic or at home as your plan includes. Priority scheduling from Standard Hybrid up |
| Time with your clinician | About 18 minutes for an average primary care exam | 45 minutes for a first visit, 30 minutes for a follow-up |
| Reaching your provider | Varies by office, and usually through the front desk or a portal inbox | Message your clinician through the patient portal and WhatsApp, on every membership |
| Staying ahead of problems | Visits tend to happen once something is wrong | Regular check-ins: yearly on Basic Tele-Health, quarterly on Standard Hybrid |
The real cost
Premiums are the number people watch. These are the ones that catch them out.
That is the average single deductible in employer-sponsored plans, and 88% of covered workers with single coverage have one. Until it is met, you usually pay the full negotiated price for a sick visit.
Average copays for primary care and specialist visits. Plans with coinsurance charge a share of the bill instead, averaging 19%.
In a 2020 KFF poll, one third of insured adults under 65 said their family received an unexpected medical bill in the past two years.
The average wait for a new appointment in 15 large metro areas in 2025. Across six specialties, it was 31 days. That time comes out of your year too.
The average primary care exam in a study of about 21 million visits. Not much time for prevention, or for more than one concern.
In KFF’s 2023 survey of insured adults, most reported at least one problem in the past year, such as the plan paying less than they expected.
Example years
Three example years for one adult, assuming each visit costs $150 and each urgent care trip $180 before the deductible is met. These are examples, so check them against your own bills.
About $130 less for the year
No monthly fee and nothing to cancel. Some visit types cost more.
About $360 less for the year
Assumes a video visit could have handled the urgent care trip. Messaging is included.
About $300 less for the year
Assumes regular visits could have handled the urgent care trips. Adds priority scheduling and quarterly check-ins.
When the dollars favor your plan. Basic Tele-Health at $1,020 a year matches about 7 visits at $150. If you need fewer visits, have a low copay or have already met your deductible, your plan may cost less in dollars. What a membership buys then is time and access. Pay per visit keeps those options open with no monthly fee, and our membership cost calculator runs your own numbers.
Which fits you
Both options sit alongside your plan.
| If this sounds like you | Start with |
|---|---|
| You need care a few times a year and want a longer visit with no commitment | Pay per visit, from $85 |
| You want to message your clinician, and video visits suit you | Basic Tele-Health, $85 a month |
| You have an ongoing condition and want regular check-ins and in-person visits | Standard Hybrid, $130 a month (partner +$85) |
| Your household wants one practice for everyone | Family / Group, $360 a month for up to 4 |
| You want the most personal care, including home visits | Premium Concierge, $500 a month (spouse +$350) |
Visits from $85
Book the care you need, when you need it. No monthly fee and nothing to cancel.
Best for: occasional needs, a second opinion, or trying us out.
Plans from $85 / month
Message the clinician who knows you between visits, get priority scheduling and regular check-ins.
Best for: ongoing conditions, frequent questions, and families who want one clinician for everyone.
Not sure which suits you? Take the 1-minute plan finder →
Keep your plan
A membership is not insurance. We recommend keeping your plan, because it protects you in the year something big happens.
Preventive services your plan covers, such as many screenings and vaccines, can still go through your insurance. Your plan’s out-of-pocket maximum also limits what you pay for covered care in a bad year: for 2026 Marketplace plans, no more than $10,600 for an individual or $21,200 for a family. Membership vs health insurance, explained →
Check your numbers
How much of it do you usually meet in a year? Your plan’s member site or summary of benefits will show it.
A recent explanation of benefits shows what you paid for a visit, not only the copay.
Count primary care, sick visits and urgent care trips, for everyone who would be covered.
Fees are often eligible, which lowers what you actually pay.
Practical, seasonal health tips and reminders from our nurse practitioner, about once or twice a month.
Keep exploring
Common questions
General information, not medical or financial advice. For an emergency, call 911.
No, and we recommend you keep it. A membership is not insurance. It does not cover hospital stays, surgery, specialists, imaging, prescription medicines or emergencies, and your plan stays exactly as it is.
You keep your plan and pay your premium either way, so it does not change. What changes is what you pay for everyday care, and how that care feels.
No. It depends on what a visit costs you and how often you need care. A membership tends to pay off when you pay full price until your deductible is met and you need care regularly. If you have a low copay and rarely need care, your plan may cost less in dollars, and pay per visit from $85 may suit you better for the times you want a longer visit.
No. WheelHouse does not bill insurance, so membership and visit fees do not count toward your deductible or out-of-pocket maximum. If you expect to meet your deductible this year anyway, keep that in mind when you compare.
Medicines are bought separately, and labs are discounted cash-pay. In-person visits are $85 and up on Basic Tele-Health, and home visits cost extra on plans that do not include them. We confirm the price before you book.
It helps. The federal law protects you from many surprise out-of-network bills, such as most emergency care and out-of-network clinicians at in-network hospitals. It does not cover everything: ground ambulance rides are not included, and you can still get a bill you did not expect because of your deductible or coinsurance.
Yes. We refer you and coordinate the next step, and your insurance covers the specialist as your plan allows.
Often, yes. Under federal rules that began in 2026, direct primary care memberships up to $150 a month for one person, or $300 for more than one, can generally be paid from an HSA. Family / Group ($360) and Premium Concierge ($500) are above those limits. Check with your plan administrator.
Please call or text us first. We will talk through how our services can work alongside your Medicare coverage.
Ready when you are
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