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Keep your insurance

DPC Membership Cost vs Insurance Out-of-Pocket Costs

Happy with your insurance, but not with long waits, rushed visits, surprise bills and no way to reach your provider? Here is what everyday care can cost on insurance, what a WheelHouse membership costs, and how the two work together.

  • Keep your current insurance
  • Memberships from $85 a month
  • Or pay per visit from $85
Adult comparing a healthcare membership and health insurance documents at home

The short answer

How does a membership compare with insurance out-of-pocket costs?

Keep your insurance for the big things. For everyday care, insurance often leaves you with a deductible, copays and bills you cannot see coming, plus a long wait to be seen. A WheelHouse membership is a flat monthly price from $85, with messaging and longer visits with the same clinician. If you only need care now and then, pay per visit starts at $85 with no monthly fee.

Side by side

Everyday care, two ways

The same year of everyday care, with your insurance kept in place either way.

Insurance out-of-pocket costs compared with a WheelHouse membership
On insurance, out of pocketWith a WheelHouse membership
What you payA copay, averaging $27 for primary care and $45 for a specialist, or the full negotiated price until your deductible is met. The average single deductible is $1,886
Knowing the costOften not until the bill or explanation of benefits arrives
Sudden billsIn a 2020 poll, one in three insured adults under 65 said their family got an unexpected medical bill within two years
Getting seenAn average 23.5-day wait for a family medicine appointment in 15 large metro areas
Time with your clinicianAbout 18 minutes for an average primary care exam
Reaching your providerVaries by office, and usually through the front desk or a portal inbox
Staying ahead of problemsVisits tend to happen once something is wrong

The real cost

What out-of-pocket costs hide

Premiums are the number people watch. These are the ones that catch them out.

$1,886 before your plan shares the cost

That is the average single deductible in employer-sponsored plans, and 88% of covered workers with single coverage have one. Until it is met, you usually pay the full negotiated price for a sick visit.

$27 to $45 for every visit after that

Average copays for primary care and specialist visits. Plans with coinsurance charge a share of the bill instead, averaging 19%.

1 in 3 had an unexpected bill

In a 2020 KFF poll, one third of insured adults under 65 said their family received an unexpected medical bill in the past two years.

23.5 days to see family medicine

The average wait for a new appointment in 15 large metro areas in 2025. Across six specialties, it was 31 days. That time comes out of your year too.

About 18 minutes with your clinician

The average primary care exam in a study of about 21 million visits. Not much time for prevention, or for more than one concern.

58% hit a problem using their coverage

In KFF’s 2023 survey of insured adults, most reported at least one problem in the past year, such as the plan paying less than they expected.

Example years

When a flat price comes out ahead

Three example years for one adult, assuming each visit costs $150 and each urgent care trip $180 before the deductible is met. These are examples, so check them against your own bills.

Now and then

Pay per visit fits

2 visits on insurance
$300
2 visits at $85
$170

About $130 less for the year

No monthly fee and nothing to cancel. Some visit types cost more.

Regular care

Basic Tele-Health fits

8 visits and 1 urgent care trip on insurance
$1,380
12 months at $85, video and phone visits included
$1,020

About $360 less for the year

Assumes a video visit could have handled the urgent care trip. Messaging is included.

Regular care, some in person

Standard Hybrid fits

10 visits and 2 urgent care trips on insurance
$1,860
12 months at $130, up to 2 in-person visits a month
$1,560

About $300 less for the year

Assumes regular visits could have handled the urgent care trips. Adds priority scheduling and quarterly check-ins.

When the dollars favor your plan. Basic Tele-Health at $1,020 a year matches about 7 visits at $150. If you need fewer visits, have a low copay or have already met your deductible, your plan may cost less in dollars. What a membership buys then is time and access. Pay per visit keeps those options open with no monthly fee, and our membership cost calculator runs your own numbers.

Which fits you

Happy with your insurance? Choose how you get everyday care

Both options sit alongside your plan.

Which WheelHouse option suits you
If this sounds like youStart with
You need care a few times a year and want a longer visit with no commitmentPay per visit, from $85
You want to message your clinician, and video visits suit youBasic Tele-Health, $85 a month
You have an ongoing condition and want regular check-ins and in-person visitsStandard Hybrid, $130 a month (partner +$85)
Your household wants one practice for everyoneFamily / Group, $360 a month for up to 4
You want the most personal care, including home visitsPremium Concierge, $500 a month (spouse +$350)
No commitment

Pay per visit

Visits from $85

Book the care you need, when you need it. No monthly fee and nothing to cancel.

  • Telehealth across Virginia, in-clinic visits in Woodbridge, and home visits in Northern Virginia
  • New-patient visits of 45 minutes, follow-ups of 30 minutes
  • Prescriptions sent electronically when appropriate
  • Discounted cash-pay labs
  • Clear prices before you book

Best for: occasional needs, a second opinion, or trying us out.

Not sure which suits you? Take the 1-minute plan finder

Keep your plan

What your insurance still does

A membership is not insurance. We recommend keeping your plan, because it protects you in the year something big happens.

Bring to WheelHouse

  • Sick visits and everyday concerns
  • Follow-ups on ongoing conditions
  • Prevention and wellness questions
  • Messaging between visits, on a membership

Keep using your insurance for

  • Hospital stays and surgery
  • Specialist visits
  • Imaging such as X-rays, MRI and CT
  • Prescription medicines
  • Emergencies

Preventive services your plan covers, such as many screenings and vaccines, can still go through your insurance. Your plan’s out-of-pocket maximum also limits what you pay for covered care in a bad year: for 2026 Marketplace plans, no more than $10,600 for an individual or $21,200 for a family. Membership vs health insurance, explained

Check your numbers

Four things to look up on your own plan

  1. Your deductible

    How much of it do you usually meet in a year? Your plan’s member site or summary of benefits will show it.

  2. What a visit really cost

    A recent explanation of benefits shows what you paid for a visit, not only the copay.

  3. Your visits last year

    Count primary care, sick visits and urgent care trips, for everyone who would be covered.

  4. Your HSA or FSA

    Fees are often eligible, which lowers what you actually pay.

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Common questions

Questions about membership and insurance costs

General information, not medical or financial advice. For an emergency, call 911.

No, and we recommend you keep it. A membership is not insurance. It does not cover hospital stays, surgery, specialists, imaging, prescription medicines or emergencies, and your plan stays exactly as it is.

You keep your plan and pay your premium either way, so it does not change. What changes is what you pay for everyday care, and how that care feels.

No. It depends on what a visit costs you and how often you need care. A membership tends to pay off when you pay full price until your deductible is met and you need care regularly. If you have a low copay and rarely need care, your plan may cost less in dollars, and pay per visit from $85 may suit you better for the times you want a longer visit.

No. WheelHouse does not bill insurance, so membership and visit fees do not count toward your deductible or out-of-pocket maximum. If you expect to meet your deductible this year anyway, keep that in mind when you compare.

Medicines are bought separately, and labs are discounted cash-pay. In-person visits are $85 and up on Basic Tele-Health, and home visits cost extra on plans that do not include them. We confirm the price before you book.

It helps. The federal law protects you from many surprise out-of-network bills, such as most emergency care and out-of-network clinicians at in-network hospitals. It does not cover everything: ground ambulance rides are not included, and you can still get a bill you did not expect because of your deductible or coinsurance.

Yes. We refer you and coordinate the next step, and your insurance covers the specialist as your plan allows.

Often, yes. Under federal rules that began in 2026, direct primary care memberships up to $150 a month for one person, or $300 for more than one, can generally be paid from an HSA. Family / Group ($360) and Premium Concierge ($500) are above those limits. Check with your plan administrator.

Please call or text us first. We will talk through how our services can work alongside your Medicare coverage.

Ready when you are

Keep your plan. Change how you get everyday care.

Book a membership consultation, or start with a single visit.