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From hello to ongoing care

Your Patient Journey

Know exactly what to expect at every step, from choosing how to start to your follow-up visits.

  • 45-minute first visits
  • Video, clinic or home
  • Secure online intake
New telehealth member completing secure onboarding before a first virtual visit

Step by step

Seven steps, no surprises

  1. Choose how to start

    Book a single visit from $85, or start a membership from $85 a month with a 30-day trial. Not sure? The plan finder helps.

    Pay per visitMembership1-minute plan finder
  2. Book your visit

    Pick a video, clinic or home visit online. Prefer to talk? Call or text (571) 402-2102.

    Online in 2 minutesCall or text
  3. Complete your intake

    We send a link to the secure patient portal to share your health history, medicines, allergies and consent forms.

    Secure portal10–15 minutes
  4. Get ready

    Write down your top questions and gather recent results or home readings. For video visits, be in Virginia and find a private spot.

    Readiness check
  5. Your first visit

    A relaxed, 45-minute conversation about your health and goals, ending with a plan you understand.

    45 minutes
  6. Your plan in action

    Prescriptions sent electronically when appropriate, labs at discounted prices, and referrals coordinated for you.

    PrescriptionsLabsReferrals
  7. Stay connected

    30-minute follow-ups, plus portal and WhatsApp messaging for members. Switch plans after a quick consultation, or cancel with 48 hours’ notice.

    30-minute follow-upsPortal + WhatsApp

Ways to be seen

Video, clinic or home: which visit suits you?

You can mix all three. Many patients start by video and come in when something needs a hands-on look.

Visit types at WheelHouse Health
Visit typeWhereGood for
Video or phoneAnywhere in VirginiaMost everyday illness, refills, results, check-ins and wellness consultations
Clinic visit13000 Harbor Center Dr, Woodbridge, VA 22192Exams, procedures, wound care, IV therapy and aesthetics
Home visitMuch of Northern Virginia; text us your address and we will confirmWhen getting out is hard, or care is easier at home

Your first visit

What happens in your 45-minute first visit

  1. Your story

    What brings you in, what you have tried, and what you want from your care.

  2. Your history

    We review your conditions, medicines, allergies and family history from your intake.

  3. A focused assessment

    By video, a guided look at what we can see and hear. In person, a hands-on exam.

  4. A plan together

    What we think is going on, the options, and the next steps, in plain language.

After your visit

What happens after your first visit

  1. Your notes and results

    Visit notes and lab results appear in the secure patient portal, so you can look back at your plan.

  2. Prescriptions

    When appropriate, prescriptions are sent electronically to the pharmacy you chose.

  3. Labs and referrals

    Labs are ordered at discounted cash-pay prices, and referrals for specialists or imaging are coordinated for you.

  4. Your next step

    You know when to follow up and how to reach us if something changes before then.

What to bring

Your first-visit checklist

  • A photo ID
  • A list of your medicines, doses and supplements
  • Your allergies
  • Recent lab results or records, if you have them
  • Home readings such as blood pressure or blood sugar, with dates
  • Your pharmacy details
  • Your insurance card, for any outside referrals or imaging
  • Your top two or three questions

Switching to us?

Bringing your records over

We can request your records from your previous practice with your permission. Read our guides on switching your primary care provider and transferring your medical records.

Common questions

New patient questions

Still wondering about something? Call or text us Monday to Saturday, 9 AM to 5 PM.

Book a visit online, or call or text us. After you book, we send a link to complete your intake forms securely in the patient portal.

New-patient visits are 45 minutes. Follow-ups are 30 minutes.

No. Pay per visit from $85, or start a membership from $85 a month with a 30-day trial.

Yes. A family member or caregiver is welcome to join you, in person or on a video visit.

Yes. With your permission, we can request your records from your previous practice.

We refer you and coordinate the next step. Your insurance covers those services as your plan allows, so bring your insurance details.

Ready when you are

Take the first step.

Book your first visit online, or call or text us.