No mystery charges
What's Included in a WheelHouse Membership
Here is exactly what your membership covers, what it does not, and how to get the most from it.
Every plan
The core of every membership
Your own clinician
Lydia M. Wheeler, NP-C, who gets to know you and your history.
Video and phone visits
45-minute first visits and 30-minute follow-ups.
Messaging
The patient portal for private questions; WhatsApp for quick ones.
Prescriptions
Sent electronically when appropriate, with easy refill requests.
Discounted labs
Cash-pay lab pricing, often far below hospital rates.
Prevention
Screenings and a yearly plan to stay ahead of problems.
By plan
What changes as you go up
| Feature | Pay per visitfrom $85 / visit | Basic Tele-Health$85 / month | Standard Hybrid$130 / month | Family / Group$360 / month | Premium Concierge$500 / month |
|---|---|---|---|---|---|
| Who it covers | You | You | You (+ partner $85) | Up to 4 people | You (+ spouse $350) |
| Video and phone visits | Per visit | ✓ | ✓ | ✓ | ✓ |
| In-person visits in Woodbridge | Per visit | Per visit | Up to 2 / month | ✓ | Expanded |
| Home visits in Northern Virginia | Per visit | Per visit | Per visit | Per visit | Up to 2 / month |
| Messaging (portal and WhatsApp) | — | ✓ | ✓ | ✓ | ✓ |
| Priority scheduling | — | — | ✓ | ✓ | ✓ |
| Regular check-ins | — | Yearly | Quarterly | Wellness webinar | Personal plan review |
| Discounted cash-pay labs | ✓ | ✓ | ✓ | ✓ | ✓ |
| Prescriptions sent electronically | ✓ | ✓ | ✓ | ✓ | ✓ |
| 30-day trial | Not needed | ✓ | ✓ | ✓ | ✓ |
| Commitment | None | 48-hour notice to cancel | 48-hour notice to cancel | 48-hour notice to cancel | 48-hour notice to cancel |
Clear boundaries
Included, and not included
Your membership covers
- Care from WheelHouse Health in your plan
- Visits as your plan includes
- Messaging and refill requests
- Coordination with specialists
- Discounted cash-pay lab pricing
- Your yearly preventive plan
Paid separately
- Medicines from your pharmacy
- Lab fees (at our discounted prices)
- Imaging such as X-rays and MRI
- Specialist and hospital care
- Emergency care: always call 911
- Treatments such as IV drips, injections and aesthetic products
Make the most of it
Tips from our members
Bring your questions
Write down your top questions before each visit.
Share your readings
Send home blood pressure or sugar readings through the portal.
Book check-ins early
Regular, short check-ins beat waiting until something goes wrong.
Common questions
Questions, answered
Still wondering about something? Call or text us Monday to Saturday, 9 AM to 5 PM.
We aim to reply to portal and WhatsApp messages within one business day, often sooner. For anything urgent, call us; for emergencies, call 911.
Video visits are included on every plan for your care needs. If we think you would benefit from an in-person or home visit, we will say so.
No. Messaging is part of membership.
Telehealth for each member, in-person visits when needed, and well-child, school and camp physicals.
Ready when you are