Try it, then decide
30-Day Membership Trial
Not sure membership is for you? Try any plan for your first 30 days. If it is not the right fit, let us know and talk it through with your provider.
- Every membership plan
- No long-term contract
- 48 hours’ notice to cancel
The short answer
How does the 30-day trial work?
Join any WheelHouse membership and use it fully for 30 days: visits, messaging and everything else your plan includes. If it is not right for you, tell us within the first 30 days; cancellation and any refund are discussed with your provider. If you stay, your membership simply continues, and you can cancel later with 48 hours’ notice.
How the trial works
Simple and fair
Book a consultation
Talk through your needs and pick the plan that fits.
Use your membership
Visits, messaging and everything in your plan, from day one.
Decide
Happy with it? Do nothing and it continues.
Change your mind
Not the right fit? Tell us within 30 days and talk it through with your provider.
Costs during your trial
What your membership covers, and what it doesn't
Questions about cancelling or refunds are always talked through with your provider.
Covered by your membership
- Visits and messaging your plan includes
- On every plan: Basic, Standard Hybrid, Family / Group or Premium
- Priority scheduling and check-ins
Paid separately
- Lab fees
- Medicines from your pharmacy
- Treatments and products, such as IV drips
Make the most of 30 days
Ideas for your trial month
Thirty days is enough to see how different care feels. Here is how members use it.
Book your first visit
A full 45-minute visit to get to know each other and set priorities.
Send a message
See how easy it is to reach us through the portal or WhatsApp.
Catch up on labs
Use discounted labs to check anything that is overdue.
Share your readings
Send home blood pressure or blood sugar readings through the portal.
Sort your prescriptions
Review your medicines and set up refills in one place.
Plan your year
Agree which screenings and check-ins you need over the next 12 months.
Choosing a plan
Which plan should you try?
| Plan | Price | Best for |
|---|---|---|
| Basic Tele-Health | $85 a month | Adults who want care by video and phone |
| Standard Hybrid | $130 a month | Video plus up to 2 in-person visits a month |
| Family / Group | $360 a month for up to 4 | Households who want one practice for everyone |
| Premium Concierge | $500 a month | The most personal care, including home visits |
Common questions
Trial questions
Still wondering about something? Call or text us Monday to Saturday, 9 AM to 5 PM.
Yes, on Basic Tele-Health, Standard Hybrid, Family / Group and Premium Concierge.
Call, text or message us within your first 30 days. Cancellation and any refund are discussed with your provider.
No. Lab fees, medicines and treatments such as IV drips are paid separately from your membership. Ask your provider about any costs before you go ahead.
Your membership simply continues. You can still cancel any time with 48 hours’ notice.
Yes. Plan changes start with a quick consultation with your clinician, so the new plan fits your care.
Pay per visit does not need one: there is no monthly fee and nothing to cancel.
Yes. Pay per visit from $85, with no membership. You can join later and still get the 30-day trial.
Ready when you are